01
Intake & Eligibility
Eligibility verification, benefits, and intake coordination within two hours of referral receipt to protect downstream timing.
- →Faster starts of care
- →Reduced front-end denials
- →Cleaner downstream documentation
Post-Acute Revenue Operations
Stabilize revenue operations. Reduce reimbursement friction.
Helping home health, hospice, infusion, respiratory, and DME providers overcome staffing shortages and payer complexity through specialized revenue cycle management. No empty promises — just operational throughput.
Operational Performance View
Q3 · Engagement LedgerDays in A/R
34
-22%
Clean-Claim
96%
+31%
Denial Rate
3.8%
-72%
Cash Posted
$4.2M
MTD
Intake → Auth92%
Coding / Review88%
Billing Submission96%
A/R Follow-Up74%
Lifecycle throughputReconciled hourly
Who We Support
Deep specialization in post-acute care.
We work exclusively with home-based care organizations. Every workflow, coder, and analyst is calibrated to your segment.
Operational Impact
Moving from operational chaos to revenue visibility.
We don't sell software. We provide the operational foundation required to scale your agency without the friction of billing backlogs and denial surges.
1
Reduce Days in A/R
Standardizing intake and eligibility workflows so claims go out clean the first time.
2
Stabilize Reimbursement
Dedicated denial management teams that identify root causes in documentation and payer behavior.
3
Improve Operational Consistency
Augmenting your staffing to maintain throughput regardless of internal turnover or geographic expansion.
4
Build Revenue Visibility
Throughput, denial, and aging reporting at every step — not just month-end summaries.
Operational Metrics
Average A/R Reduction
-22%Within first 90 days
Clean-Claim Rate Improvement
+31%Operational throughput baseline
Denial Recovery Rate
88%Aggregate portfolio performance
Days in A/R (median)
34Across mature engagements
Aggregate engagement performance. Individual results vary by segment and baseline.
Intake-to-Cashflow Lifecycle
Where revenue leakage actually happens.
Six handoffs · One thread
01
Referral & Intake
Eligibility within 2 hours
02
Prior Authorization
Payer-specific workflows
03
Documentation Review
Clinical scrubbing
04
Coding & Billing
PDGM / HCPCS / per-diem
05
A/R & Denials
Root-cause follow-up
06
Cash Posting
Reconciled to utilization
Most leakage is invisible on the P&L. We instrument each handoff and report on throughput, denials, and aging at every step.
Services
View all services →Operational services, executed by post-acute specialists.
02
Prior Authorization
Payer- and therapy-specific prior auth workflows with proactive renewal tracking to prevent therapy gaps.
- →Fewer authorization-related denials
- →Reduced therapy interruption
- →Predictable utilization billing
03
Billing & Coding
PDGM, OASIS, HCPCS, J-codes, and per-diem billing executed by post-acute–experienced staff inside your EMR.
- →Higher clean-claim rate
- →Reduced rework
- →Audit-ready documentation
04
Denial Management
Segmented denial workflows by payer and reason, with root-cause feedback into intake, coding, and documentation.
- →Higher overturn rate
- →Lower preventable denials over time
- →Recovered revenue inside the appeal window
05
Accounts Receivable Follow-Up
Worklist-driven A/R follow-up segmented by aging, payer, and balance with measured daily throughput.
- →Lower Days in A/R
- →Smaller >90-day buckets
- →Reduced small-balance write-offs
06
Revenue Cycle Operations
End-to-end RCM operations management for organizations that need a partner, not a vendor.
- →Operational consistency across locations
- →Predictable monthly close
- →Improved revenue visibility
Case Scenario
What stabilization actually looks like.
Multi-state home health agency · PE-backed
Reclaiming $1.4M in stalled aging A/R while restabilizing intake.
Faced with staffing turnover and PDGM transition delays, this regional operator saw 90+ day A/R balloon. We deployed an augmented staffing model to clear the backlog while re-engineering intake workflows. Within six months, throughput, denial rates, and cash conversion had all returned to operating-plan targets.
Anonymized client scenario · Representative of typical engagement
Before / After (6-month engagement)
Days in A/R
72
41
Denial Rate
14%
3.8%
Clean-Claim Rate
78%
96%
>90-day A/R
31%
9%
Knowledge Center
All articles →Operational insights, not vendor talking points.
Home Health
PDGM, three years in: the operational realities nobody briefs you on
What separates agencies hitting clean-claim targets from those still bleeding LUPAs and timing penalties.
8 min · Read article →
Reimbursement
Denial trends across post-acute care: what the data is actually saying
Technical denials are migrating into clinical territory. Here is how to read the shift.
6 min · Read article →
Operations
Intake optimization that doesn't require ripping out your EMR
Most intake problems are workflow problems, not software problems. The fix is operational.
5 min · Read article →
Ready to stabilize your revenue operations?
Connect with our operational advisory team to evaluate your current intake-to-cash workflow and identify leakage points.
Request an Operational Assessment
Confidential Operational Reviews · Post-Acute Specialists Only